We were disheartened to hear about clients who had already invested significant amounts of money in training programs with other trainers, only to be disappointed by the results. Many of them dropping out of their training program after the first session due to reasons such as abusive training practices, rude instructors, or unprofessionalism.

That's why we introduced our 30 Day Money Back Guarantee. We want your experience with MB K9 to be completely risk-free. This means you have a full month after your initial session to evaluate your satisfaction. If, by the end of the 30 days, we haven't met your expectations, just let us know, and we'll provide you with a full refund! Many of our clients have spent absurd amounts of money, up to $13,000 trying to find help for their dogs before finding us. This is exactly why we created this policy—to ensure you feel confident and secure in choosing MB K9.

At MB K9, we firmly believe that cheap doesn't equate to affordability. Often, heard from potential clients, they hopped from one cheap trainer to another, hoping to save money. Leading to them spending thousands on training without achieving their desired results.

Our primary objective is to offer advanced training without straining your budget. Our interest free payment plans are designed without the involvement of third-party creditors, ensuring no credit checks or hidden extra fees. It operates much like a Netflix subscription – you can link your instalments to a debit card, credit card, or other convenient payment methods. The day of payment will remain relatively consistent each month until the agreed upon payment plan is successfully completed. Additionally, you'll have the flexibility to make advanced payments to expedite the process and reduce the overall amount and or duration of your payment plan.

We do not recommend the use of pain and fear when training dogs!

We believe that every dog is unique, and while we don’t endorse these methods, as professionals, it’s essential for us to be educated about them. This knowledge allows us to better guide our clients and provide the most effective, tailored solutions for each dog’s needs.

Yes, aggression is one of the behaviours we specialize in at MB K9. We believe that every dog deserves a chance, no matter their behaviour. Skylar has acquired the education necessary to address the root causes of aggression and help dogs learn safer, more appropriate behaviours. With a personalized approach that focuses on your dog’s unique needs, we work closely with both the dog and owner to create lasting change.

There are no specific requirements to participate in our training programs.

We respect that every client may have their own preferences and comfort levels when it comes to training tools and methods. It is not our job to persuade you, as our client, to use tools or methods you are not comfortable or confident with. Instead, we aim to provide you with the information and guidance to make the choices that align best with your and your dog's needs.

At MB K9, we're all about helping our clients connect with their dogs on a mental level, instead of just relying on physical control. Our training style is so effective that it works well both in-person and virtually.

Many trainers focus on physical control, which makes it essential for them to be physically present to handle the dogs. This can make virtual training tough for them. We believe this old-school approach doesn't align with the current scientific consensus.

Yes, we train service dogs, focusing on tasks such as mobility assistance and Deep Pressure Therapy (DPT). We also help service dogs with behaviour and public access training to ensure they can confidently and appropriately navigate various environments. Our goal is to provide a comprehensive training experience that supports both the handler’s needs and the dog’s ability to perform their role reliably in public and at home.